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Contingent
What are Contingents
A Contingent is an amount of time subtracted by the Team capacity, reserved for specific "unplannable" events (e.g.: Bug Fixing in the Production System, Operational Tasks, Support...).
The Scrum Master can set contingents at the start of the Sprint Planning meeting using the contingent form at the bottom of the Sprint Backlog screen.
Note: Visit the Agilo for Scrum user group
to learn more about specific topics.